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Policies

Policies are subject to change without prior notice.

PLEASE READ THIS AGREEMENT CAREFULLY PRIOR TO PLACING AN ORDER, ENROLLING IN A COURSE OR MEMBERSHIP WITH THE NATIONAL EXERCISE SPORTS TRAINERS ASSOCIATION (“NESTA”). THIS AGREEMENT IS A LEGAL AGREEMENT BETWEEN YOU AND NESTA. BY CLICKING THE “I AGREE” BUTTON, OR BY ORDERING, ENROLLING IN A LIVE TRAINING, COURSE OR MEMBERSHIP WITH NESTA, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE WITH THE TERMS OF THIS AGREEMENT, DO NOT CLICK “I AGREE” AND DO NOT COMPLETE OR PLACE THE ORDER.

DISCLAIMER: THE PERFORMANCE EXPERIENCED BY THE USER COMMENTS AND TESTIMONIALS ON THIS PAGE AND/OR OUR WEBSITE IS NOT WHAT YOU SHOULD EXPECT TO EXPERIENCE. COMPANY HAS NOT INVESTIGATED OR SUBSTANTIATED ANY OF THE USER COMMENTS OR CLAIMS. SOME OF THE USERS MAY, IN SOME CASES, BEEN INCENTIVIZED TO SUBMIT THEIR COMMENTS, AND COMPANY HAS NOT VERIFIED THE FIGURES QUOTED IN THEM.

If you do not understand our policies, please contact us prior to ordering.

All Digital Downloads and Online Learning Program Terms

Upon creating an account and/or logging in to any online program(s) or accessing and downloading any digital product(s) the user has read and agreed to the policies as listed on this page.

If you do not agree to our terms, do not complete the online learning portal registration and contact our Customer Service Department ASAP at cs@nestacertified.com.

No refunds, cancellations or exchanges will be granted upon creating an account and completing the registration process. No exceptions will be made.

Digital Download and Online Access Usage Terms

All registrations and logins are validated by original registrant’s IP Address and are recorded each time for validation purposes.   If the registered student shares their login information, the original registrant will immediately lose all privileges and access to the online learning portal and course(s).  No refund will be issued if the original registrant fails to comply with these terms.

Payment Methods
Payment is due in full at the time of ordering. No money orders, checks, C.O.D’s or purchase orders will be accepted. We accept MasterCard, Visa, Debit Cards, Discover, American Express & PayPal (please contact cs@nestacertified.com for instructions to pay using your PayPal account)

Ordering
Due to the structure of the program, all orders must be placed through our secure online shopping cart. Students may order secure online 24 hours a day! Credit card orders will be processed immediately. You will receive access to the online documentation and benefits shown for that program when you place your order. Any fraudulent use of a credit card is punishable to the fullest extent of the law.

Payment Plan
If you chose the payment plan option and default on the payment at anytime, membership and access will be cancelled immediately and the student is no longer be eligible to take the certification exam. All payments made up to defaulting on payment are all non-refundable.

Online MMACA Program Refund Policy
The online MMA-CA program is non-refundable. All downloadable and online materials cannot be returned and are not eligible to be returned.

Membership Refund Policy
Membership can be cancelled at any-time. All monthly fees, including the initial fee paid prior to cancellation are non-refundable. We must receive cancellation notices 48 hours prior to processing the next monthly fee. We will not accept verbal cancellations. To cancel your membership, please email mmaca@nestacertified.com. Cancellations MUST be received in writing 48 hours prior to processing the next monthly fee, no exceptions.

Please note: If the student cancels their membership prior to taking the exam, the student will need to take the exam immediately after cancelling their membership. If the student cancels after receiving their certification, the graduate keeps his/her designation but monthly access and benefits will be terminated.

Exam Retest Fees
After 30 days, the student will be given access to take the certification exam online. If the student is not ready to take the exam after 30 days, the student will have a total of 120 days following their enrollment in the course before they must take the exam. Two exam attempts are included in the initial program price.

If the student fails the exam after two attempts, the student can purchase two (2) more attempts for $95. To purchase a retest, please click here.

Discounts or Sale Pricing Offers
Offers given after a program has been purchased will not be adjusted. Pricing is “as listed” at the time of purchase. No credits or adjustments will be issued after a program is purchased.

Administration Fees
If a student requires additional documentation from NESTA/MMACA (copy of certification, verification of certification, transcripts etc.) the student will be responsible to pay $25 for additional assistance outside of the normal customer support assistance.

Program Transfers
The MMACA certification program cannot be transferred to another individual.

Privacy Policy
The MMACA will not discuss a student’s account with anyone other than the student, unless the student provides permission in writing. Limited student information (verifying membership or graduate) information can be released to an employer unless the student has requested to seal their records. Periodically, we will distribute an email or direct mail to let you know about local workshops, new programs, and special announcements.

Limitation of Liability
Under no circumstances shall The MMACA be liable for any losses or damages whatsoever, whether in contract, tort or otherwise, from the use of the information provided in our business development programs, educational products, or consulting services. For purposes of this section, The MMACA shall include any divisions, subsidiaries, successors, parent companies, and their employees, contractors, partners, principals, agents, and representatives, and any third-party providers or sources of information or data. When you order any MMACA educational or business program, you accept and agree to adhere to the MMACA Code of Ethics. You hereby certify that the information given to The MMACA is true, complete and correct. You further understand if any of this information is later determined to be false, The MMACA reserves the right to revoke any certification (or certificate) that has been granted on the basis hereof. You further understand that The MMACA certification does not certify or in any way guarantee the quality of your work as an MMACA-certified professional. You therefore agree to indemnify and hold harmless The MMACA, its officers, directors and staff from any claims due to negligence, omission or faulty advice that I may give to clients as a MMACA-certified professional. I understand that The MMACA is not responsible for any actions or damages from any person arising out of my work as an MMACA-certified professional.

If you do not understand our policies, please contact us prior to ordering.

 

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